Our Terms of Service

1. Acceptance of Terms

Welcome to Superpaws (“we,” “us,” or “our”). By accessing or using our e-commerce website (“Site”) and its services, you agree to comply with and be bound by the following terms and conditions (“Terms of Service” or “Terms”). Please read these Terms carefully before using the Site. If you do not agree with any part of these Terms, please do not use the Site.

2. Description of Service

Superpaws provides an online platform that offers pet accessories, including but not limited to pet food, pet fashion, pet health care products, toys, and grooming supplies. Our goal is to provide a convenient and enjoyable shopping experience for pet owners to discover and purchase high-quality pet essentials.

3. User Accounts and Registration

To access certain features of the Site, you may be required to create a user account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

4. Product Listings and Descriptions

We strive to provide accurate and up-to-date information about our products, including their descriptions, images, and prices. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. In the event of any discrepancies or errors in product information, we reserve the right to correct or update such information without notice.

5. Ordering and Payment

When you place an order through our Site, you are making an offer to purchase the selected products. We reserve the right to refuse or cancel any order for any reason, including but not limited to inaccuracies or errors in product or pricing information, issues with payment processing, or suspected fraudulent activity. All payments are processed securely, and you agree to provide accurate and valid payment information.

6. Shipping and Delivery

We aim to process and ship orders in a timely manner. Shipping times may vary depending on your location and the selected shipping method. We are not responsible for any delays or issues related to shipping carriers. Any customs duties, taxes, or fees incurred during international shipping are the responsibility of the customer.

7. Returns and Refunds

Please review our Returns and Refunds Policy, which is available on the Site, for information about our policies regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Superpaws or its suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of the content without our prior written consent.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

In no event shall Superpaws or its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, even if advised of the possibility of such damages.

12. Changes to Terms

We reserve the right to modify, update, or revise these Terms of Service at any time without prior notice. Your continued use of the Site after such changes will constitute your acceptance of the updated Terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

14. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us.

Last updated: 09-AUG-2023

By using the Superpaws.in, you agree to comply with and be bound by these Terms of Service.

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